Privacy and Cookies Policy

Use of Information

Smooth and Simple (“The Company”) will only use information collected about you in accordance with the Data Protection Act 1998 and any other applicable legislation.

The Company collects personal information from visitors to this website through your usage of this website (e.g. cookies) and when you e-mail the company your details for the purpose of registration i.e. name, postal address and e-mail address.

The Company may process information collected via this website for the purposes of: providing the Company’s services; answering your queries; dealing with your order(s) and account(s); and providing you with information about products and services.

The Company may also use and disclose information in aggregate (so that no individuals are identified) for marketing and strategic development purposes.

We do not send random marketing emails to personal email addresses (spam).

We do not store our customer’s financial details

Privacy and Cookies Policy

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

  • enabling a service to recognise your device so you don’t have to give the same information several times during one task
  • recognising that you may already have given a username and password so you don’t need to do it for every web page requested
  • measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast

Use Of Cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, your computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

  • recognising that you may already have given a username and password so you don’t need to do it for every web page requested
  • measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast
  • analysing anonymised data to help us understand how people interact with OUR services so we can make them better

There are two types of cookie you may encounter when using www.smoothandsimple.co.uk:

First party cookies: these are our own cookies, controlled by us and used to provide information about usage of our site.

Third party cookies: these are cookies found in other companies’ internet tools which we are using to enhance our site, for example Facebook or Twitter have their own cookies, which are controlled by them.

First Party Cookies

www.smoothandsimple.co.uk

www.smoothandsimple.co.uk (Smooth and Simple website) uses cookies in several places – we’ve listed each of them below with more details about why we use them and how long they will last.

We will endeavour to let you know before we store a cookie on your computer.

Cookies set by www.smoothandsimple.co.uk

Third Party Cookies

We use a number of suppliers who may also set cookies on their websites’ on its behalf. Smooth and Simple does not control the dissemination of these cookies. You should check the third party websites for more information about these.

How to control and delete cookies

We will not use cookies to collect personally identifiable information about you.

However, if you wish to restrict or block the cookies which are set by our website, or indeed any other website, you can do this through your browser settings. The ‘Help’ function within your browser should tell you how.

Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies.

Please be aware that restricting cookies may impact on the functionality of our website.

If you wish to view your cookie code, just click on a cookie to open it. You’ll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie.
For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

To opt-out of third-parties collecting any data regarding your interaction on our website, please refer to their websites for further information.

Disclosure

The Company does not disclose information about you or your business to any third parties unless required to do so by government bodies and law enforcement agencies.

Links

This Website may contain links to other websites which are outside the Company’s control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their own privacy policy.

Access Right

You have a right to access the personal data held about you. To obtain a copy of the personal information held about you by the Company, please contact us.